01730 239514

Refund Policy in Plain English.

1. We will refund you the full amout of the costume hire charge, costume accesseres that you may have bought and the delivery charge (if there is one) if you have booked to hire a costume more than 14 days before the  hire period  begins and you  cancel the booking 14 days or more before the hire period begins.

2. We will refund you half the costume hire charge, costume accesseres that you may have bought and all the delivery charge (if there is one) if you cancel the booking less than 14 days but more than 7 days before the hire period begins.

3. We will refund you if you buy costume accesseres and in addition to the terms above we will refund  you if up to 7 days after theday after you recive the items you wish to return them. This doesnt appy to items that are earrings, underwear and facepaint (if seal on the package is broken)

If you require a refund here is our Cancellation form for you to compleate and return.